Customer Feedback
Do you really know what your customers think about the service they receive from your business?
Surveying your customers allows you to measure the overall satisfaction of your customers, and focus on detail that enables you to make changes or improvements where necessary.
Our service will enable you to identify key issues through valuable feedback from your customers. We believe in short and simple, and that’s the way our surveys are designed. Nobody wants to spend too long filling out a comment card, so getting the right questions and the right format is the crucial first step to gathering useful feedback.
We offer the following:
- Full, detailed reports tailored to your individual needs
- Design and print of the questionnaire
- Monthly collection of completed guest questionnaires
- Data input and analysis
- Detailed monthly report