Welcome to Ticking All Boxes
Ticking all boxes is a specialist business consultancy, providing a suite of services to help businesses deliver exceptional service and reap the benefits of happy, engaged and positive customers. We offer consultancy packages, mystery shopper programmes, customer feedback generation, online presence improvement and bespoke staff training and development.
We offer our extensive experience, spanning more than 25 years across business, hospitality and associated industries. We’re the outsider looking in, showing you just how your business is being perceived by your customers. And then we show you the changes you can make to improve that perception; sometimes a small tweak is all it takes.
We offer impartial, experience-led, tailor-made programmes focused on two key customer-facing industries – hotels and hospitality, and small businesses. For more information about our range of services, please follow the links below.
Ticking All Boxes offers professional advice and feedback to a wide range of accommodation providers, from small family run properties to international world-class 5 star hotels. We help you to improve customer satisfaction through consultancy services, mystery guest visits, customer feedback mechanisms and staff training
Ticking All Boxes offers professional advice and feedback to a wide range of customer-facing businesses, from retail establishments and beauty salons through to any business serving the public. We help you to improve customer satisfaction through our consultancy services, mystery shopper visits, customer feedback mechanisms and staff training